Return – Important information for our customers
To ensure a smooth return process, we provide you here with all necessary information and instructions. Please carefully follow the steps below to avoid delays or problems with the refund:
1. Return address:
GPlate
Burgbergerstraße 19a
87544 Blaichach
Bavaria
Germany
2. Packaging requirements:
Please use a suitable bubble wrap packaging of adequate size to ensure that the goods are not damaged during transport. Secure and stable packaging is essential for acceptance of the return.
3. Return costs:
The costs for the return shipment are to be borne by the customer. We recommend sending the package with tracking to ensure it arrives safely and no loss occurs.
4. Contact for return inquiries:
For any questions or concerns regarding the return, you can reach us anytime at info@gplate.de or via the chatbox on our website. We are happy to assist you!
Thank you very much for your support in complying with these return conditions.
